![]() ![]() Some people reading this may be surprised to learn that you're not already running, after all, it should work just fine on a 2009-era Mac. Unfortunately, there's nothing you can do under those circumstances except get your Mac working with more modern software. That error message is legitimate: Some web sites will block you from their content if they judge you to be a security risk or if the browser you're working with is too old to support the technology they are dependent on. ![]() A customer will come in with a Mac that works fine except they can't do much on the web anymore because they keep getting that error message. I see this problem in the store I work in quite frequently. (I'm one of those people who doesn't like any kind of change.) Thanks for any help you can offer. Should I upgrade my browser, and if so, should I use Yosemite?Īlso, if I upgrade to another browser, will there be significants changes in what my my screen looks like. I also can't download certain programs or open some YouTube videos. It works fine but I keep getting messages that says 'This version of Safari is no longer supported. How far you choose to upgrade your Mac is entirely up to you.īut it's definitely time to get things in order, because there are good reasons why you're getting the 'This version of Safari is no longer supported', and they typically have to do with security or capabilities that you're missing. If the old version of OS X you're running doesn't get important updates to Safari anymore, you're going to have to update to a newer version of OS X first. There's a link near the top of the page that explains How to update the software on your Mac.Older versions of OS X don't get the newest fixes from Apple. There's a link near the top of the page that explains How to update the software on your see two potential issues here.Īpple has a support page that explains how to check your operating system version: Find out which macOS your Mac is using. If they appear on the different computer but not on your Mac, then I would check and perhaps upgrade your operation system.Īpple has a support page that explains how to check your operating system version: Find out which macOS your Mac is using. If they're still not there, you may need to talk to someone at your institution. A quick way to check this is to log into Canvas from a computer that has a modern browser installed and see. The second issue is that your courses may not be available yet. This may especially be the case if a term is about to begin, or if you've ran into some issues and been dropped. If you're using an older Mac OS, then you may have to upgrade to have any hope of Canvas running correctly. In the last couple of months, It was not uncommon to see people running Mac OS 10.6 (Snow Leopard - released in 2009), which is a long way from where we are now. You may be able to install Firefox in the short term as a quick fix, but there will come a time when it gives up support for the older Mac operating systems and you'll need to upgrade your operating system. Firefox supports older Mac operating systems, with Firefox 68 allowing you to going as far back as OS X Mavericks (10.9). Canvas requires Firefox 68 or 69 (70 has been released so this will likely change to 69 or 70 soon).In 2018, they dropped support for OS X 10.9 and Chrome currently requires OS X Yosemite (10.10 or later). ![]() In 2015, Chrome announced they would not support OS X 10.6, 10.7, or 10.8. Canvas requires Chrome 76 or 77 (78 has been released so this will likely change to 77 or 78 soon). ![]() Apple has a supprort page that may help Find out which macOS your Mac is using - Apple Support The solution is to upgrade your operating system. If you're still running OS X (10.11.6 or earlier), then you cannot get Safari 12 and you'll have issues. Safari 12 came with Mac OS Sierra 10.12.6, released in 2016.
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